Evolution of a New iPhone User
Your first message is from Monday, February One, at Twelve O. Three P. M. Hi Matt, it's me. I picked up the new phone at Purolator a little earlier, but I'm really frustrated. I don't know what to do. I couldn't figure out how to plug the little cable thing, or to add the SIM card, and when I called for help, they acted like they wanted to switch me back to my no-data plan from my old phone, and I thought that sounded wrong, but didn't know what we should do, so I just put the iPhone away, and I guess you can help me when you get home. Is that okay? I just couldn't get it to work.
. . .
At the sound of the tone, please leave a message, or, if you'd like to leave a callback number you can be reached at, press pound. [beep] Hey, it's me. Sorry I couldn't reach you. No worries about the phone. I'll help you out as soon as I'm off work. We can call the account management people together and get the phone activated. Sorry you didn't get to play with your new phone much on your day off today after all. . . .
. . .
Same day, approximately 4pm:
She: . . . and did you know there's an app I can enter in whatever I eat to see how many calories I've consumed throughout the day? Oh, and this other one for staying on track on my goals? And I got it working with Google Calendar, so it's so cool, I can see all my calendar stuff now. Oh, and I've been learning Dutch. Here, listen. ["Zaterdag"] Did you hear that? That means Saturday.
I: So I, uh, I guess you got it activated?
She: I think. Does this work?
I: [my cell phone rings] Yeah, I think. Is that your new number?
She: Yeah. And I've been taking photos of everyone in the family and the cat, and assigning different ringtones to everybody, and. . . .
I: Even the cat?
She: Yeah, and oh, and there's a compass! Check it out, I'm facing . . . east!
I: What about the cable problem or whatever? I guess you got that solved.
She: The SIM card? I did what you always do, and Google searched something like "install SIM card in iPhone" and found a site that even had pictures how to do it with a paper clip. It was easy. Oh, did I tell you about Rastamonkey?!?
. . .
At the sound of the tone, please leave a message, or, if you'd like to leave a callback number you can be reached at, press pound. [beep] Hey, it's me. Sorry I couldn't reach you. No worries about the phone. I'll help you out as soon as I'm off work. We can call the account management people together and get the phone activated. Sorry you didn't get to play with your new phone much on your day off today after all. . . .
. . .
Same day, approximately 4pm:
She: . . . and did you know there's an app I can enter in whatever I eat to see how many calories I've consumed throughout the day? Oh, and this other one for staying on track on my goals? And I got it working with Google Calendar, so it's so cool, I can see all my calendar stuff now. Oh, and I've been learning Dutch. Here, listen. ["Zaterdag"] Did you hear that? That means Saturday.
I: So I, uh, I guess you got it activated?
She: I think. Does this work?
I: [my cell phone rings] Yeah, I think. Is that your new number?
She: Yeah. And I've been taking photos of everyone in the family and the cat, and assigning different ringtones to everybody, and. . . .
I: Even the cat?
She: Yeah, and oh, and there's a compass! Check it out, I'm facing . . . east!
I: What about the cable problem or whatever? I guess you got that solved.
She: The SIM card? I did what you always do, and Google searched something like "install SIM card in iPhone" and found a site that even had pictures how to do it with a paper clip. It was easy. Oh, did I tell you about Rastamonkey?!?